Thank you for confirming the successful application for myself and Mia. I will compete the forms and bring the requested paperwork to you on Saturday if possible?
I would just like to thank you for all of your assistance again with this let. Working in the industry myself I know how difficult it can be, and actually I thought that my experience within lettings would make this process quite smooth, but you have helped with all of the hurdles along the way, answering any queries promtly and kindly, you have gone above and beyond for us and we greatly appreciate it. Please pass this feedback onto your manager as I truly believe you are an asset to Pymm and Co!
I cannot thank you enough for your patience and assistance throughout the process.
— , Tenant Norwich.
I would like to compliment one of your excellent employees, Daniel. He was very polite, prompt and helpful. Daniel helped our friends to relocate in very short time and He knew just what to do to help my friends finding the right property. Very good communication skills as well . A big thank you for all the support,
— Tenant, Norwich.
I have found the service from Pymm & Co to be of highest standard. In all my dealings they beautifully managed to combine efficiency & humanity. Everybody I have spoken to has been incredibly courteous, helpful and accommodating. I have felt valued as a customer (and I only had a small contract). If there were more companies like Pymm & Co in the property world, then estate agents would held high esteem. Thank you Pymm & Co (especially Georgina) ”
— Philip, Norwich.
Just a quick email to say how happy we were with Charlie. We have spoken to a number of estate agents, so many of them I found so fake and what I would call 'salesy'. I cant express enough how much that irritates me, but, Charlie was genuine, talked to me like a normal human and not like im a 5 year old, he kept us up to date with everything, called us after every viewing with feedback, offered us advice and was just a nice bloke, and couldnt have asked for a better service.
We will 100% be using him/pymm next year when we sell our next project.
— Remi, Sprowston.
I wanted to say thank you for such a fantastic service from Pymm & Co. Everyone was spot-on from the moment I viewed Copenhagen Way, to when I eventually moved into the property last Friday.
The sales team gave me good advice helping to sell Adelaide Street in record time - and to the right buyers, at a higher price than any of us realistically expected. I appreciated the kind comments about the presentation of the house but feel the promotion, handling of viewings and negotiations was equally important.
Of particular note, I cannot praise Rosie Turley highly enough. She has been my rock for the past three months, keeping me sane where circumstances of my purchase must have made her life quite difficult. Rosie remained professional, pro-active and considerate at all times, and I have no doubt that without her constant care and candour to all relevant parties my purhase and sale may well have fallen through. I cannot imagine anyone better to be told by that you're suddenly not moving a few days before Christmas when you've just packed up your house, I think that says it all really.
Thank you again, I'd recommend Pymm and Co to anyone. ”
— Gilan Harrison-Hall, .
Once again I would like to say thank you for excellent service from Pymm and Co.
On this occasion, I challenged you to sell my house really quickly, as I had my eye on a city centre repossession with another agent.
Despite ultimately the brochure you produced was not needed, I should mention the quality of the photographs and presentation - which are at least a nice souvenir of the upgrade we gave our former home.
However, you probably won't be surprised to hear that more than anything, I want to thank Rosie for taking ultimate responsibility for making this all happen. Having now experienced the flaws of buying from one of the national and sometimes more impersonal agents, I appreciate the way she works more than ever.
First of all, Rosie negotiated and secured the sale of my house. Where I needed a particular kind of buyer for that reliable quick sale, my instincts were right that you might have someone in mind. However, it was Rosie's good advice, straight talking, and established relationships with both parties that made this possible. Certainly for me not a routine transaction, but being able to trust in Rosie so much facilitated that leap of faith.
Secondly, Rosie acted for me in negotiating my purchase. This was very clever, as the saving I made on the purchase directly subsidised my selling price - which was essential to engage the buyer. So her method looked after two existing clients, and secured another sale for Pymm and Co. ?
Thirdly, for the second time in two years, my 'must be quick' purchase dragged on for months due to other people's incompetence. Throughout the whole process, Rosie was the one who chased the other agent and different solicitors, whilst reassuring and keeping two clients in the loop. Without her, there would have been no sale and no purchase.
Rosie has clearly earned great respect from colleagues outside of Pymm and Co, far and wide. Anyone can chase and try to negotiate outstanding matters, but only the few have the true engagement skills and gravitas to turn that into results. I'm so grateful that because of Rosie, I finally moved into my dream home. ?
So thank you for everything, and please feel free to share my comments with other potential clients. ”
— Gilan, .
Just wanted to say thank you for finding me a buyer so quickly and for such a professional service once again! Thanks for all your hard work. ”
— Mark, .
Thanks Rosie for all your help with our house sale & purchase. You are a star! ”
— Gemma & Chris Hoskins, .
To Rob, Rachel & Fran, Thank you for your valiant efforts in our sale and purchase - hopefully that's your worst one out of the way! ”
— Charlie & Colin Savage, .
You're all superstars, Thank you so much! ”
— James, Holly & Gizmo (the cat), .
To Rob and everyone at Pymm & Co. Just to say a big thank you for all your help selling our house and finding us a new home - you have all been so kind and helpful and made a 'stressful' time much easier !!!
We really appreciate you taking charge and sorting everything out for us and we are looking forward to settling into our new house! ”